• Mark’s exceptional skill and knowledge as a physiotherapist has allowed me to overcome ongoing back pain, numerous sprained ankles, and various muscle strains… Read more

    Tristan McCutcheon
  • Mark’s treatment on my back enabled me to complete the required training for, and successfully compete in, Ironman Canada. I would not hesitate to recommend Mark and Excel Physiotherapy to anyone in need of treatment for an injury sustained under any circumstance. Read more

    Tristan McCutcheon
  • Mark’s excellent knowledge base and ability to help patients contend with their ailments have been reasons for me to continue seeing him over my years of running and refer our customers to him. Mark has a very professional approach and as an athlete himself is able to bring a high level of understanding to his patients. Read more

    Paul Slaymaker, Owner/Operator The Runners’ Den
  • I suffered severe bone contusions in my knee during a mountain trail race. Thanks to the efforts of Kristen, my knee had recovered enough, so that I could run a race 8 weeks later. Kristen was professional, throughout and her effective treatment has meant I feel confident I can participate fully in the upcoming running season.

    Kate Kift
  • I am a regular patient of Kristen Hoffman at Excel Physio in Port Moody. My experiences at Excel have been very positive, professional and comforting. Kristen has help speed up my recovery from knee surgery. I have recommended friends and family to seek out Excel Physio and of course Kristen Hoffman.

    Felix G. , Port Moody, BC

Privacy Policy

The ExcelPhysiotherapy.com website is owned and operated by Excel Physiotherapy Inc.
This privacy statement explains how we protect your privacy and our collection and use of your information.

1. Website Users

Like most websites, ExcelPhysiotherapy.com collects information that does not identify you as a person, such as the browser type, language preference, referring site, and the date you visited. Excel Physiotherapy’s purpose in collecting this information is to better understand how users utilize our website and to apply this information to improve your experience. Periodically, Excel Physiotherapy may release statistics on the use of ExcelPhysiotherapy.com, including the above types of information. For example, we may release a report on site usage trends.

Excel Physiotherapy also collects information that might identify you, such as Internet Protocol (IP) addresses. However, we do not use such information to determine your identity and we do not disclose such information, except in the circumstances described below.

2. Collecting Personally–Identifying Information

Certain users of ExcelPhysiotherapy.com will utilize the website in ways that require us to collect personally–identifying information. The type and quantity of data that we collect depends on the kind of interaction. For instance, we ask users who utilize our forums to provide a username and email address. Excel Physiotherapy gathers such information only as necessary and appropriate to meet the purpose of the user's interaction with ExcelPhysiotherapy.com. We do not release information that reveals your identity other than as described below. Users have the choice not to supply personally–identifying information, but it may limit their use of the website.

3. Protection of Certain Personally–Identifying Information

Excel Physiotherapy discloses information, that will or may identify you, only to those of its contractors, employees, and associated organizations that (a) require this information in order to supply services available at ExcelPhysiotherapy.com or process the information on our behalf and (b) have agreed to keep it confidential. Some of those contractors, employees and associated organizations may reside outside of your home country; by utilizing our website and service, you permit the transfer of such information to them. Excel Physiotherapy will not sell or rent information that will or may identify you, to anyone.

Other than to its contractors, employees, and associated organizations, as detailed above, Excel Physiotherapy discloses information that will or may identify you, only when legally obligated to do so, or when Excel Physiotherapy believes in good faith that disclosure is necessary to protect the rights or property of Excel Physiotherapy, third parties, or the general public.

As a registered user of ExcelPhysiotherapy.com, the website system will be in frequent contact with you — i.e. it will send emails reminding you to complete tasks and it will respond to your requests for information. In addition, we occasionally send you emails to tell you about new site features, ask for your feedback, or to update you with what is happening with our services and products.

If you send us a request (for example a support email or through one of our feedback mechanisms), we reserve the right to publish it, i.e. in our staff training manual or as a frequently asked question on our website, in order to help us better serve you and other users.

Excel Physiotherapy takes all reasonable precautions necessary to protect against the unauthorized access, use, alteration, or destruction of your personal information.

4. Cookies

A cookie is a small string of information stored on a user’s computer by a website. The website accesses this cookie every time the user returns to the site. ExcelPhysiotherapy.com utilizes cookies to identify and track users, and determine how they use and access the website. You can delete cookies by using your web browser’s “Remove Cookies” feature. Those users of ExcelPhysiotherapy.com, who do not want cookies on their computer should change their browser preferences to not accept them; however, doing so will disable certain features of the website and parts of it may not function properly.

5. Third Party Websites Links

ExcelPhysiotherapy.com may have links to other sites that are operated and owned by third parties. Since ExcelPhysiotherapy.com does not administer these sites, we are not responsible for the nature and content of these sites. These websites are governed by their own privacy statements.

6. Privacy Policy Modifications

Periodically, ExcelPhysiotherapy.com may alter its Privacy Policy, at its discretion. We encourage users to frequently return to this page to note any changes to our Privacy Policy. Your continued use of ExcelPhysiotherapy.com after any alteration of this Privacy Policy will mean you accept such changes.

Please contact us if you need further clarification, have any questions, or would like to remove or alter any information you have provided to us.

Last updated: Januray 1, 2012.

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